📜 Terms and Conditions

Effective Date: 07/01/25
Last Updated: 07/02/25

Welcome to Echoes of the Unknown, a haunted history tour company offering self-guided kits, digital downloads, and in-person guided experiences. By accessing or using our website, purchasing a product, booking a service, or engaging with our content, you agree to the following Terms and Conditions.

Please read them carefully.

1. 🛒 Purchases & Payments

All prices are listed in USD and are subject to change at any time.
We accept payment through approved processors (e.g., Wix Payments, PayPal, Stripe).
By placing an order or booking a tour, you agree to pay the listed price, including any applicable taxes and shipping fees.

2. 📦 Refund & Cancellation Policy

Please refer to our full Refund Policy for details.

Digital products are non-refundable once delivered.
Mailed tour kits are non-refundable unless damaged.
Tour bookings may be canceled or rescheduled within the specified time window.

3. 📁 Digital & Physical Product Use

All products (digital or physical) are for personal, non-commercial use only.
You may not reproduce, resell, or distribute any part of our materials without written permission.
Digital downloads may not be altered, resold, or shared publicly.

4. 🧭 Tour Participation

By booking or participating in any guided or self-guided tour, you agree:

To follow all posted rules, local laws, and safety guidelines.
That you are participating at your own risk. Echoes of the Unknown is not liable for injury, accident, or loss sustained during participation.
That all children under 18 must be accompanied by an adult.

5. 📸 Content & Intellectual Property

All content on this site — including text, artwork, photography, branding, and downloadable materials — is the intellectual property of Echoes of the Unknown (unless otherwise credited).

You may not reproduce, copy, or claim ownership of any materials without express written permission.

6. 🌐 Links to Third Parties

Our site may contain links to third-party websites (e.g., Patreon, GoFundMe, ghost-hunting apps). We are not responsible for the content, accuracy, or policies of those websites.

Use them at your own discretion.

7. 🕯️ Limitation of Liability

Echoes of the Unknown is not responsible for:

Postal delays or lost shipments
Weather-related cancellations
Technical issues on your end preventing download access
Personal experiences or outcomes during tours, haunted or otherwise 👻

We do our best to provide accurate, engaging, and safe experiences — but we are not liable for circumstances outside our control.

8. ✉️ Contact

For questions about these Terms and Conditions, please contact us at:
📧 thehauntographer@echoesoftheunknown.net

By using this website and/or purchasing any product or service, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.